How much do you value your customers? How do you rate your businesses customer service?
What is it?
The need for customer service exists in almost all sectors and is an absolute essential for any business to compete globally. This course is designed to support with all aspects of customer service from face to face contact, email and telephone manner/sales. No matter what level you consider yourself to be at , If you want to improve your skills in customer service this qualification is essential.
Who is it for?
This qualification is designed for someone who’s role requires them to perform a range of service delivery functions that include, dealing with orders, payments, offering advice and guidance, meet and greet, sales, fixing problems, after care, service recovery or gaining an insight into measuring customer service. This person maybe the first point of contact and work in any sector or organisation type, their actions will influence the customer experience and the customer’s satisfaction with the organisation
This qualification can lead you into sales roles, customer service advisor, administrator, sales management, partnership relations, recruitment & much more.
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Primary Supply Teacher required for immediate starts EYFS, Key Stage 1 and 2 Cheshire West & Wirral Are you looking for a flexible teaching role that lets you choose when and where you work? If yes, then this is the job for you! I am currently recruiting for Primary Supply Teachers in the […]
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