How much do you value your customers? How do you rate your businesses customer service?
What is it?
The need for customer service exists in almost all sectors and is an absolute essential for any business to compete globally. This course is designed to support with all aspects of customer service from face to face contact, email and telephone manner/sales. No matter what level you consider yourself to be at , If you want to improve your skills in customer service this qualification is essential.
Who is it for?
This qualification is designed for someone who’s role requires them to perform a range of service delivery functions that include, dealing with orders, payments, offering advice and guidance, meet and greet, sales, fixing problems, after care, service recovery or gaining an insight into measuring customer service. This person maybe the first point of contact and work in any sector or organisation type, their actions will influence the customer experience and the customer’s satisfaction with the organisation
This qualification can lead you into sales roles, customer service advisor, administrator, sales management, partnership relations, recruitment & much more.
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Job Title: Sports Centre Manager Location: Arrowe Park Commercial Park Salary: £21,000 – £26,000 (Depending Experience) Type: Full Time 40 Hours per week flexible working hours to cover the centre opening hours Be part of a new venture coming to the Wirral . We are looking for an enthusiastic, forward thinking individual to bring creative ideas to a […]
Working in a successful primary school and acting as a great sporting role-model for our children. You will organise and run safe and enjoyable activities at playtimes and lunchtimes, support teachers delivering PE and run after school sport activities. We are looking for a Sports Coaching Apprentice to become part of the team in our […]Read more
An opportunity has risen to join our Study programme sports team, to deliver the Level 3 Sport Extended Diploma to 16-19 year olds. This will include delivering high quality theory and practical sessions, using our monitoring systems and being involved with the college football team. Please e-mail all CV’s to email@example.com. Duties: Deliver high high-quality […]Read more
As a teaching assistant you would support teachers and help children with their educational and social development, both in and out of the classroom. In this role you will be supporting the Science department in Hawarden High School. Job roles will include: Working within a Secondary school full-time as a Teaching Assistant Supporting pupils with […]Read more
Job Summary As an NVQ Assessor you will be responsible for the assessment of learners covering a spectrum of NVQ qualifications in Education and/or Sport in North Wales. You will be expected to assist with continually monitoring and reviewing learners, provide feedback and assist with action planning to promote their learning. This will include English and […]Read more
This job is perfect if you want to inspire and empower children to lead a healthy and physically active lifestyle. You will be responsible for delivering exciting PE lessons and Extra-Curricular (before, during and after school) clubs to a range of children aged 4-14 during term time, as well as potential delivery through the summer […]Read more
Home Secretary visits JM RET and Brickfield FC learners Learners on the JM RET pre-apprentice programme in Wrexham were treated to a visit by Conservatory MP candidates Sarah Atherton, Simon Baynes and Home Secretary, Priti Patel, last week. As part of the election campaign, Simon Baynes, the Conservative Parliamentary Candidate for Clwyd South, organised […]Read more