'The ambitious curriculum transforms the lives of learners and apprentices'
“Enhancing Learning, Increasing Opportunities, Improving Lives”
Rated GOOD by Ofsted - September 2019
in partnership with over 300 schools, 150 businesses and 30 NHS trusts.
How much do you value your customers? How do you rate your businesses customer service?
What is it?
The need for customer service exists in almost all sectors and is an absolute essential for any business to compete globally. This course is designed to support with all aspects of customer service from face to face contact, email and telephone manner/sales. No matter what level you consider yourself to be at , If you want to improve your skills in customer service this qualification is essential.
Who is it for?
This qualification is designed for someone who’s role requires them to perform a range of service delivery functions that include, dealing with orders, payments, offering advice and guidance, meet and greet, sales, fixing problems, after care, service recovery or gaining an insight into measuring customer service. This person maybe the first point of contact and work in any sector or organisation type, their actions will influence the customer experience and the customer’s satisfaction with the organisation
This qualification can lead you into sales roles, customer service advisor, administrator, sales management, partnership relations, recruitment & much more.
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As a teaching assistant you would support teachers and help children with their educational and social development, both in and out of the classroom. Job roles will include:• Working within a High school as a Teaching Assistant • Supporting ‘wrap around care’ provision • Supporting pupils with their numeracy • Supporting pupils with their literacy […]Read more
We are looking to recruit to the above role in our busy medical practice in West Kirby. The successful candidate will have outstanding communication, interpersonal, customer service & organisational skills. Vacancy Description: Answering phone calls. Meeting and greeting visitors Organising and managing diaries. Provide general support to all staff. Required skills Excellent communication skills. Good […]Read more
Working in a successful primary school and acting as a great sporting role-model for our children. You will organise and run safe and enjoyable activities at playtimes and lunchtimes, support teachers delivering PE and run after school sport activities. We are looking for a Sports Coaching Apprentice to become part of the team in our […]Read more
This job is perfect if you want to inspire and empower children to lead a healthy and physically active lifestyle. You will be responsible for delivering exciting PE lessons and Extra-Curricular (before, during and after school) clubs to a range of children aged 4-14 during term time, as well as potential delivery through the summer […]Read more
Job Summary As an NVQ Assessor you will be responsible for the assessment of learners covering a spectrum of NVQ qualifications in Education and/or Sport in North Wales. You will be expected to assist with continually monitoring and reviewing learners, provide feedback and assist with action planning to promote their learning. This will include English and […]Read more
JM Recruitment, Education and Training is a dynamic and expanding training company delivering qualifications in the Education and Sport/Leisure Sectors. In this role you would be supporting selected Apprentices and Work-Based Learners to complete Essential Skills Wales Qualifications in English, Maths and/or Digital Literacy in the North Wales region. Requirement Teach and assess Essential Skills […]Read more